Privacy Policy

Platform Name: What's On! Express

Effective Date: 1st May 2025

1. Purpose

This Privacy Policy explains how What's On! Express ("we", "our", or "us") collects, uses, stores, and protects personal information provided through our tutorial feedback form. We are committed to safeguarding your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What We Collect

When you use our feedback tool, we collect:

  • Your Name
  • Your Staff/Student ID number (numeric portion only)
  • Your feedback rating (e.g. Poor, Fair, Good, Excellent)
  • Reasons for your rating (e.g. Content, Engagement, Delivery, Structure)

We do not collect email addresses, mobile numbers, location data, or any sensitive personal or financial information.

3. Why We Collect Your Information

Your information is collected solely to:

  • Monitor and improve the quality of tutorials/workshops
  • Validate attendance when relevant
  • Generate anonymized insights to inform course and session planning

Your personal data is not used for marketing or promotional purposes.

4. How We Store and Protect Your Data

  • All data is stored securely on Australian-based servers with modern encryption standards (both in transit and at rest).
  • Access is restricted to authorised education and platform personnel.
  • We apply best practices aligned with Australian university cybersecurity standards.

5. Data Sharing

We do not sell or disclose personal data to third parties.
De-identified, aggregated results may be shared with partner institutions for teaching quality improvement.

6. Data Retention

Your identifiable data is retained only as long as necessary to achieve the purposes outlined above—typically for one academic term.
Post this period, feedback may be anonymized and retained for longitudinal course quality analysis.

7. Your Rights

In accordance with the Privacy Act 1988, you have the right to:

  • Request access to personal data we hold about you
  • Request corrections to inaccurate or incomplete data
  • Contact us with concerns regarding your privacy

To exercise these rights, please email us at: rushi@knowwhatson.com

8. Policy Updates

We may revise this policy periodically. Updated versions will be posted to this page with a new effective date where applicable.

Last updated: 1st May 2025